Need help with the LEOS mobile app or web platform? Reach out using the contact information below, or check the common questions first.
Lafayette Engineering, Inc.
Double-check your username and password, and confirm you're using the correct organization login. If your organization uses single sign-on (SSO), use the "Sign in with SSO" option instead of a local password. Still stuck? Contact your organization's administrator, or reach out to us directly above.
Make sure Location Services are enabled for LEOS in your device's Settings app, and that you have a GPS/network signal. The app matches you to the nearest site based on your device's current location.
Confirm Camera access is enabled for LEOS in your device's Settings app. Make sure you're scanning in good lighting and holding the camera steady over the code.
Check that Notifications are enabled for LEOS in your device's Settings app, and that you have an active internet connection.
Email us at the address above with a description of what happened (including your device type and what screen you were on), and we'll follow up.